Our Ethics Promise

Care & Connect is a health platform for doctors, patients and communities. This is how we keep it honest and safe.

1. We do not promote medicines or brands

Nothing on Care & Connect promotes any medicine, brand or company. Health tips, surveys, quizzes and discussions carry no product names. All health content is checked before it is published.

2. We follow pharma marketing and medical ethics rules

We follow the Uniform Code for Pharmaceutical Marketing Practices (UCPMP) 2024 and the medical ethics rules for doctors in India. No gift, payment or benefit on Care & Connect is ever linked to what a doctor prescribes, recommends or promotes.

3. Sponsorship is always shown openly

If a company sponsors a doctor’s membership, an awareness campaign or a health camp, we say so clearly, for example “Supported by [company]”. A sponsor never decides what a doctor prescribes and never controls health content.

4. Companies never see patient data

Pharmaceutical and other companies never receive patient names, mobile numbers, survey answers, follow-up records or prescriptions. At most they see simple totals, such as how many doctors joined a programme.

5. Consent comes first

Patients give consent before their information is shared with their doctor. Doctors and community partners appear on the website only with their consent and after review, and they can remove their profile at any time.

6. Respectful, reviewed discussions

Discussions are for professional, educational exchange. Abusive language is not allowed, and any post can be reported and removed. Answers on the website are general health information, not personal medical advice.

Questions or concerns?

Write to partners@careandconnect.in. We take every concern seriously.

This page will be reviewed by our legal advisers. Last updated: November 2026.