Refund & Cancellation Policy

Cancelling

Plans do not renew automatically. Your membership simply ends on its end date unless you pay again.

Refunds

If you were charged by mistake, charged twice, or could not use the service because of a fault on our side, write to accounts@careandconnect.in within 7 days of payment with your receipt number. Approved refunds go back to the original payment method, usually within 5–7 working days through Razorpay.

Sponsored memberships

If a company sponsors your membership, you are never charged. Sponsorship terms are between Care & Connect and the company.

Draft for legal review. Last updated: November 2026.